The municipality receives your application
If you have applied electronically, the municipality can access the application through the Housing Bank’s housing allowance platform. The municipality will then check the information that you have provided and that you have enclosed the necessary documentation. If you submit a paper application, the person responsible at the municipality uploads your application to our platform.
The Housing Bank obtains information about you from public records
Each month the Housing Bank decides how much housing allowance you should receive. Before doing so, we obtain information from sources including the National Population Register, NAV, the Norwegian Tax Administration and the State Educational Loan Fund. You can read more about what information we obtain and how we process your personal data here.
Your application is processed – you receive a response
On the 20th of the month after you apply, you will receive a response to your application and, if it is accepted, payment of your housing allowance. If the 20th falls on a weekend or public holiday, you will receive your housing allowance on the previous Friday.
If your application is successful, you don’t need to apply again
We automatically renew successful applications. The amount of housing allowance you receive each month depends on your income in the application month. If your income varies, your housing allowance will also vary.
Your housing allowance may be recalculated
If your employer, NAV or other sources correct the income that they have reported to the Norwegian Tax Administration for one or more months, we automatically recalculate your housing allowance for those months. We pay you in arrears if you have received too little, and we ask you to repay us if you have received too much.
You have a duty to report any changes
You have a duty to look carefully at the decision taken in your case and to report if there are any changes that would affect the calculation of your housing allowance.
A reassessment is performed each year
When your tax assessment notice for the current year is ready, a reassessment is carried out. If the figures for income from self-employment, income from capital, foreign income or wealth used to calculate your housing allowance are different from the ones in the tax assessment, we recalculate your housing allowance. We pay you in arrears if you have received too little, and we ask you to repay us if you have received too much.